About UsStarting back in 1984 when Paul's Plumbing was in its beginning stages, the philosophy of customer service was always first and foremost in our presiden'ts mind. No business could be in business without customers. So, through superior workmanship, value pricing, high standards and a satisfaction guaranteed frame of mind, Paul's Plumbing became what it is today. 22 years later we are 15 employees strong and each of us works by the standards that a superior customer service philosophy has set for us.
What Sets Us Apart
As far as we are concerned, our job with you, our customer, is never done. We want you to be our customer for life! Our staff provides you with a level of service un-paralleled in this industry and offers a 100% Satisfaction Guarantee on all service and parts. Paul's Plumbing Heating & Cooling has established 5 business "musts" that set us apart as the service provider you want for all your plumbing, drain cleaning, heating and cooling needs:  | 24-HOUR SERVICEWe understand that you can't control WHEN emergencies happen! That is why we are always here when you need us! 24 hours a day, 7 days a week. |  | UP-FRONT MENU PRICINGWe know how unsettling it can be to need repairs on your home, so all of our customers receive the benefit of knowing a clear price on a job before any work actually begins. If any additional work is required, we will get your approval before proceeding. Our goal is to help eliminate any suprises that may arise and offer you the best solution. |  | CONTINUOUS STAFF TRAININGOur team of professional technicians is dedicated to life-long training and providing high quality customer service. Employees take part in on-going training and classes all throughout their career with Paul's, specialized to make the most of their natural talents and to keep them up-to-date on topics related to our core business services; Plumbing, Drain Cleaning, Heating & Cooling. |  | TALENTED, PROFESSIONAL, CONSIDERATE, DRUG FREE STAFF.Each technician has two things in mind when they come to complete a job in your home: getting the job done right the first time, and making sure you home remains clean during the work process. They bring along carpet runners, protective footwear, and rubber mats for working with all tools, in order to guarantee an wasy in-home clean up. |  | "SUPER TRUCKS"Our trucks are like moving warehouses. Each truck in our fleet is stocked with the best quality tools and parts, enabling us to handle most situations without leaving the work site. On the rare occasion when a part is unavailable, we ensure the fastest order, delivery and installation possible for your convenience. There will also be no additional charge to come back if an order is necessary. |
Always Working For You
One of our many jobs is to make it easier for you to deal with the inconveniences of having to service your plumbing, heating or cooling systems. The first question we ask all of our customers when it comes time to schedule a service call is, "When would be convenient for you?". We do our best to work around your schedule, which is why our technicians are on call 24 hours a day, 7 days a week. We provide fast response for your convenience.
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Why use Paul'sPaul's Plumbing, Heating and Cooling is a service-oriented company. Our focus is on you. We schedule at your convenience and arrive on time. Our technicians are professional, well groomed and highly trained. They drive fully stocked super trucks that are like moving warehouses and carry the best quality parts. We charge by the job, not by the hour, which saves you money. Also, we give upfront pricing so you'll know the charge before the work is started and you won't have any surprises. You can reach us 24 hours a day. We are licensed and insured, give the best warranties in the business and guarantee 100% satisfaction. |